Emergency Services


The Emergency Services Department has two components:

Paramedic Services & Emergency Management


Paramedic Services


Paramedic Services



Hastings-Quinte Paramedic Services (HQPS) provides land Ambulance services to Hastings and Prince Edward Counties along with the two cities of Belleville and Quinte West. Our main headquarters are located in Belleville with additional Paramedic stations in Bancroft, Madoc, Quinte West, and Picton. We also have a mobile post located in Tweed. 



We have recently introduced the new Crestline Fleetmax 2.0 Ambulance to our front-line operations. The new Ambulance design has many updated and improved features including vehicle intelligence communication screens, 6 inches of additional height in the patient compartment, RFID asset tracking, and a mobile computer-aided dispatch system.



As Hastings-Quinte Paramedic Services strives to be on the leading edge of Paramedicine, we added drones in order to support decision-making during Emergency Operations. Drones are capable of streaming live images during mass casualty incidents increasing our situational awareness and guiding decisions on resource allocation. Thermal imaging cameras can also help locate patients in remote areas with the possibility of delivering life-saving medications to those in need. 



Becoming a paramedic at Hastings-Quinte Paramedic Services

  1. Successfully graduate from a certified Ontario College Paramedic Program receiving a minimum of a Primary Care Paramedic diploma or equivalent as deemed by Ministry of Health and Long-Term Care (MOHLTC)
  2. Successfully pass the Ontario A-EMCA certification exam
  3. All potential recruits must complete a pre-employment screening and must successfully complete each stage of the recruitment process
  4. After successfully gaining employment at Hastings-Quinte Paramedic Services, recruits must then complete Base Hospital certification to perform delegated medical acts

In order to become an Advanced Care Paramedic, the paramedic must complete an additional year of study at a certified Ontario College Paramedic Program or equivalent.



How to apply

There are no application forms to complete. Simply send your resume and cover letter to: careers@hastingscounty.com


Any recommendations or reference letters should be included with your resume, along with copies of relevant certifications and employment prerequisites. Please also indicate whether you are seeking a part-time or full-time work opportunity. Only candidates considered for employment will be contacted. 

Requirements for Paramedics with training outside Ontario

Paramedics who have received training from outside Ontario must first obtain their Ontario A-EMCA before being eligible for employment in an Ontario ambulance service. For information on an equivalency process please contact the Ministry of Health. 

Recurrent Education

Paramedics participate in continuing education every year through both our service training and the Regional Paramedic Program for Eastern Ontario.


Regional Paramedic Program for Eastern Ontario

HQPS Community Paramedics are a highly skilled group practicing non-emergency patient care outside of traditional emergency response. CP’s apply supplementary training to each patient interaction while working collaboratively with health care providers and community partners to enrich the healthcare experience for our clients and their families.


  Goals of the program

  • Serving the needs of the community while reducing 911 calls 

  • Reducing avoidable emergency department visits and hospital stays through preventative and responsive care, such as remote patient monitoring

  • Mitigating the illness or disease trajectory thereby supporting increased quality of life

  • Providing individuals, families and caregivers peace of mind while waiting for a long-term care bed or in choosing to delay the option for long-term care

  • Minimizing the waitlist growth and duration by providing alternative options for some individuals who wish to stay home longer with appropriate care


Community Paramedics can help with the management of the following:

  • Urinary Tract Infection Protocols

  • Intravenous and Fluid Therapy

  • In-home POC INR and blood draws

  • Chronic Obstructive Pulmonary Disease 

  • Vaccines – COVID and Flu 

  • Congestive Heart Failure 

  • Wellness Checks 

  • Palliative Care 

  • Support 911 Diversion 

  • Diabetes Mellitus 

The program also has a remote patient monitoring component. This consists of blood pressure, pulse oximeter, glucometer, thermometer and SpO2 monitor. Alerts get send directly to the Community Paramedic Team.


Program Inquiries and General Information:  (613) 966-1319 ext. 2289

Email:  communityparamedic@hastingscounty.com
Referrals:  www.communityparamedics.ca

Hastings-Quinte Paramedic Services provides the opportunity to take part in various special teams. 


Emergency Response Team (ERT):

Select members of our paramedic team get to participate in ongoing training and work collaboratively with police services.  



Difficult Access Response Team (D.A.R.T):

Select members of our paramedic team are fully certified operators of our UTV response unit. The UTV is deployed for difficult access as well as community events.


Paramedic Team Lead (PTL):

Select members of our paramedic team take over operational and support duties in the absence of the Platoon Superintendents.



Peer Support Team:

Paramedics from each platoon along with part time members make up our peer support team. All team members receive special training in psychological first aid.



See what Paramedic Services is up to in the Hastings-Quinte region.  

















Event Coverage

Do you have a community or sporting event planned that requires Paramedic coverage? 
Hastings-Quinte Paramedic services provide full medical coverage (subject to availability). The cost of an Ambulance along with Paramedic coverage is $258.76 per hour. If you are looking to book, or require more information contact accountspayablehqps@outlook.com.


Hastings-Quinte Paramedics also take pride in supporting our community through public relations and community events. If you would like to have Paramedics attend your event let us know! (subject to availability) 


Personal Health Information


To obtain personal health records you can submit a Personal Health Information Request by following the link below:


Make a Personal Health Information Request

Key Contacts

Carl Bowker Headshot

Carl Bowker

Chief of Emergency Services

613-771-9366 ext. 225
Photo of Mike Slatter

Mike Slatter

Deputy Chief, Quality & Development

613-771-9366 ext. 226
Photo of Chris Barry

Chris Barry

Deputy Chief, Operations

613-771-9366 ext. 224
Photo of Kelly Hunt

Kelly Hunt

Executive Administrative Assistant

613-771-9366 ext. 222
Hastings County

Emergency Management 



To learn more about

the Total Solar Eclipse on April 8, 2024

Know Your Risk


Make a Plan

Get a Kit

Kids Learn About

Emergency Situtations


Emergency Preparedness Guide Booklet


Emergency Response Plan


Using Technology in an Emergency


Emergency Survival Kits for Pets


Activity Booklet for Kids


Car Survival Kit


Be Prepared: Winter Storms


Power Outage Safety


Stay Safe: Heat-Related Illnesses


Key Contacts

Carl Bowker Headshot

Carl Bowker

Chief of Emergency Services

613-771-9366 ext. 225
Leanne Latter Headshot

Leanne Latter

Emergency Planning Coordinator/CEMC

(613) 966-1311 ext. 2500

Frequently Asked Questions

This information can be found in the Emergency Declaration Fact Sheet.

The Province may provide financial assistance within a disaster area, to restore damaged public infrastructure and/or private property to pre-disaster condition, as per their disaster recovery programs. For residents, it is up to the Minister of Municipal Affairs and Housing to determine if the area affected is eligible for funding. You can read more about the Disaster Recovery Assistance for Ontarians program here.

There is a wealth of information available to help residents be more prepared for an emergency. It’s important to know the hazards you may be exposed to, to plan how you will respond to those hazards, and to have emergency preparedness kits for your home, your pets, and your car. For more information on how to be prepared, you can check out our Emergency Preparedness Guide on this page, or visit Get Prepared Canada.

You can contact your local municipal office and speak to the Community Emergency Management Coordinator (CEMC) for more information about emergency preparedness in your town.